ARCSONIQ Support

Frequently Asked Questions

Clear answers, so you can focus on the music, the room and the moments that matter.

Understanding ARCSONIQ

How ARCSONIQ helps music become a continuous, intentional experience.

Start here

What is ARCSONIQ?

ARCSONIQ is an AI Performance Engine for DJs, producers and venues.

It understands structure, harmony, groove and energy before making musical decisions, then shapes available tracks into one continuous journey.

The goal is not simply to automate a blend—it is to protect the story, atmosphere and feeling behind the music.

What is an AI Performance?

An AI Performance is a finished musical journey shaped from your tracks, with a beginning, development, emotional flow and delivery-ready audio.

How many tracks are supported?

Creator workflows are designed for focused performance sets. Larger professional workflows are handled by PRO and venue-oriented plans.

What audio formats are supported?

ARCSONIQ is designed for common professional audio inputs and delivery outputs. Final supported formats depend on the selected workflow and release channel.

Does ARCSONIQ run on Windows?

Yes. The desktop release is built for Windows first, with a professional installer and application workflow.

Will macOS be supported?

macOS support is planned for a future release. Windows remains the first commercial desktop platform.

Choosing Your Experience

Find the level of creative control and continuity that fits your work.

Plans and editions

What is included in Creator?

Creator is the starting point for independent DJs and music creators who want to build intentional performances without exposing the full engine machinery.

It includes AI Mix, AI Pro Mix, AI MultiMix, the AI Performance Engine and Musical Intelligence.

Creator keeps the complete workflow focused on building confident, continuous musical performances.

What is included in PRO?

PRO includes everything in Creator plus advanced AI Performance capabilities for professional workflows.

Is music creation available?

Music Creation is currently in active development and planned for a future release.

How many AI Performances are included?

The Creator plan includes 5 AI Performances per billing cycle. Higher plans are structured for heavier professional and business usage.

Can I cancel anytime?

Yes. ARCSONIQ is designed as a subscription platform with clear plan management and upgrade paths.

Can I upgrade later?

Yes. You can start with Creator and move to PRO, Venue or Enterprise as your workflow grows.

How are licenses handled?

Licenses are prepared for account-based activation and future commercial entitlement management.

Confidence In Professional Use

Clear expectations around ownership, support and using ARCSONIQ when others depend on the result.

Professional use

Can businesses use ARCSONIQ?

Yes. ARCSONIQ is designed for creators, DJs, venues and businesses that cannot allow the musical experience to lose continuity when plans change.

It helps protect atmosphere, performance flow and operational confidence across professional environments.

Commercial use remains subject to the rights and licenses attached to the source material.

Do I own my generated performances?

Your generated performances are created for your workflow. Final commercial usage should follow your source material rights and licensing obligations.

How do I get support?

Use the Contact page for general support, technical issues, business partnerships, media requests and enterprise conversations.